AR-Assisted Maintenance : Fewer Errors, Faster Interventions
A junior technician facing an unfamiliar machine fault. He has the documentation. He has the diagram. But without experience, steps blur, uncertainties accumulate, and a 90-minute job takes 240 minutes. With augmented reality, that same technician sees step-by-step instructions in his field of view, parts to handle illuminate, and if he gets stuck, a remote expert can annotate his screen in real time.
-40%
reduction in intervention time (Myxed deployments, 2022–2025)
Source: Myxed industrial deployments, 2022–2025
-85%
reduction in error rates across AR maintenance deployments
Source: Myxed industrial deployments, 2022–2025
3 months
for junior technician autonomy with AR guidance vs. 12 months traditionally
Source: Myxed industrial deployments, 2022–2025
The three AR maintenance modes that concretely transform your operations
From guided step-by-step procedures to real-time remote expert support.
01
Guided Mode: step-by-step procedures
The technician follows a pre-built procedure in their field of view. Each step is validated before moving to the next — impossible to skip or forget a step. This eliminates sequencing errors, the leading cause of post-maintenance breakdowns. Ideal for planned maintenance and technicians in skill development.
02
Remote Expert Mode: live expert assistance
The on-site technician shares their field of view with a remote expert who can draw annotations, point to zones, and overlay diagrams in real time. Latency under 100ms on WiFi or industrial 4G. Particularly valuable for complex faults or sites where sending an expert costs €15,000–60,000 in travel.
03
Documentation Mode: automatic recording
Every AR intervention is automatically documented: time per step, photos taken, measurements recorded, out-of-tolerance values flagged. Data integrates directly into the CMMS (SAP PM, IFS, Infor EAM) without any manual entry. Full traceability with zero manual input.
CMMS and industrial system integration
Integrating AR with your CMMS transforms a guidance tool into an intelligent maintenance system. Typical workflow: the work order created in the CMMS automatically loads the AR procedure on the assigned technician’s glasses — data collected (time, measurements, photos) automatically updates the work order — detected anomalies create corrective work orders automatically — parts consumed are debited from stock in real time.
Compatible CMMS: SAP PM, IFS, Infor EAM, IBM Maximo, CARL Source, Dimo Maint. Integration timeline: 2–6 weeks depending on CMMS and required data flows.
Choosing the right hardware for AR maintenance
- Microsoft HoloLens 2 (~€3,500) — ideal for clean environments: aerospace, pharma, electronics. Wide field of view, precise spatial tracking, 2–3h battery life.
- RealWear Navigator 520 (~€2,000) — purpose-built for harsh environments. IP66, voice-commanded (up to 95dB), ATEX-compatible, 8-hour battery life. Ideal for petrochemicals, energy, food processing.
- Rugged tablets / industrial smartphones (~€500–800) — hands-not-free but low entry cost for POC validation. Panasonic Toughbook, Samsung Galaxy Tab Active.
Sector use cases deployed by Myxed
- Aerospace and MRO — guidance on AMM procedures, task validation by scan, integration with regulatory traceability systems. Maintenance verification time: −30% (Myxed, 2022–2025).
- Energy and utilities — maintenance on remote sites (offshore wind turbines, substations, power plants): Remote Expert mode reduces costly travel. ATEX compatibility for classified zones.
- Pharmaceutical industry — maintenance in GMP zones: full traceability, validated procedures, integration with SAP QM and TrackWise.
AR maintenance integrates naturally with industrial XR training and extends into remote expert assistance for distributed teams. See also mixed reality-assisted maintenance.
Calculate the ROI of AR maintenance
for your plant
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Request a free audit → All our use casesFrequently asked questions
Questions frequently asked by maintenance managers and operations directors.
For a plant with 100 complex monthly interventions and a 30% time reduction (3h → 2h), the saving is 100 hours/month. At €50–80/hour for a skilled technician, monthly savings exceed €5,000 — ROI in 6–12 months for a complete system.
Yes. AR does not require connected equipment. The system identifies it via QR code or visual recognition. Procedures for 1980s equipment can be digitised and loaded into the AR system.
AR procedures and intervention data are hosted on your own infrastructure (on-premise) or in a private encrypted cloud. Myxed offers fully on-premise architecture for clients with strict security requirements (defence, nuclear, pharma).